Airport Technology · Intelligent Mobility · Passenger Experience
Intelligence for Every Passenger Journey
DIAS develops intelligent airport technology connecting passengers, airports, commerce and services throughout the airport journey. AI-TS transforms the airport trolley into a personalised digital travel companion.
Welcome, Mr. Al-Hassan
Flight EK 412 · Gate B14 · Boards in 68 min
AI-TS Platform
The Airport Trolley. Reimagined.
Passengers scan their boarding pass to begin a personalised airport experience.
Boarding Pass Personalisation
Live Flight & Gate Information
Indoor Positioning
Terminal Navigation & Wayfinding
Shops, Restaurants & POI Discovery
F&B & Retail Ordering
Personalised Offers
Passenger Surveys
Device Charging
Live Entertainment
Contextual Advertising
One Journey. One Companion.
AI-TS accompanies the passenger throughout every stage of the airport journey
Scan
Boarding pass scan unlocks a personalised experience
Navigate
Indoor positioning guides passengers through the terminal
Discover
Shops, restaurants and services surface contextually
Order
F&B and retail ordered directly from the trolley
Reach Your Gate
Real-time gate information and wayfinding to departure
For Airports
A Smarter Passenger Experience. A More Intelligent Airport.
01
Passenger Experience
Personalised information, navigation and airport services delivered directly to each passenger throughout their journey.
02
Commercial Engagement
Connect passengers with retail, F&B, concessions and personalised offers at the right moment in their journey.
03
Passenger Intelligence
Surveys, heat maps, movement patterns and POI analytics that turn passenger behaviour into actionable insight.
04
Digital Airport Services
Create an intelligent digital layer across the physical terminal — connecting every passenger touchpoint.
AI-TS retrofits existing airport trolleys — no complete replacement required.
Indoor Positioning & Wayfinding
Know Where the Passenger Is. Help Them Get Where They Need to Go.
AI-TS uses indoor positioning technology to locate each passenger within the terminal. Real-time wayfinding guides them to their gate, preferred shops, restaurants and services — turning every journey through the airport into a connected, personalised experience.
Commerce & Media
From Discovery to Purchase.
Passengers discover airport restaurants, duty free, retail and promotions through the trolley — and navigate directly to them or order on the spot. AI-TS also delivers personalised airport digital media: video, static campaigns, calls to action, offers and route-to-store experiences.
Explore Media & CommerceHistorical platform performance indicators. Not a guarantee of future results.
Data & Insights
From Passenger Movement to Actionable Intelligence
AI-TS generates a continuous stream of passenger intelligence — from terminal heat maps and movement patterns to survey responses, campaign performance and retail engagement. Airports gain the data they need to optimise operations, commercial performance and passenger experience.
Terminal Heat Map
Key Metrics
Passenger Movement
12,847
POI Visitor Analysis
4,391
Survey Responses
1,203
Campaign Performance
89.4%
Consumer Segments
6
Retail Engagement
38.2%
Global Vision
One Airport Experience. A Connected Global Network.
DIAS is building a connected AI-TS airport network supporting passenger experiences, insights and commercial opportunities across destinations.
Illustrative representation of DIAS's global vision.
About DIAS
Building the Next Generation of Airport Technology
DIAS is an international technology and programme management company focused on transforming passenger experience and commercial engagement within airports. Headquartered in the UAE with European and Indian capabilities, DIAS combines airport-sector experience with software, positioning, data and commercial technology.
Airport Technology
Intelligent Mobility
Passenger Experience
Digital Commerce
Data & Insights
Programme Management